1. Who are we?

1.1. We are GameXPlosion Ltd. For privacy queries, you can contact us at admin@gamexplosion.com. Other contact details are on our website.

2. What’s the point of this policy?

2.1. It tells you what to expect when we collect your personal information via our website or app. Please only use our service if you are completely happy with this policy.

2.2. Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.

3. Might the policy change?

3.1. Yes. We will post any new version on our website (please check whenever you visit the site) and also notify you by email, SMS, in-app message or otherwise. We will assume you agree to the new version of the policy if you use our site or app after its effective date.

4. What do we collect?

4.1. Information which you upload to our service or otherwise give us such as:

• information provided when you register with us such as your email

address and username; 

• details about your transactions on our service; 

• information included in your profile, such as your gender and profile

photo, or which you otherwise upload to our service, e.g. in comments

on player walls; 

• contact or other information which you give or allow us to use for

newsletters or other marketing; and 

• your communications with us.

4.2. Automated information about your use of our service such as: the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date / time stamps including pages you visited and your searches / transactions.

4.3. Location information, purely for account verification purposes.

5. What’s our reason / legal basis for collecting the information?

5.1. Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract. This applies to initial enquiries and to contact and transaction details as well as to location information and profiles and other information which you provide for public display on our service. 

5.2. Because it’s in our “legitimate interests”, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data.

5.3. Because you’ve agreed. This applies to contact or other information which you give or allow us to use for newsletters or other marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.

6. How long do we keep personal information?

6.1. Until our contract with you has ended (or earlier if your account has been inactive for a certain amount of time provided we say so in our terms and conditions).

6.2. We may hold on to some of your information for longer (typically up to six years) if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and/or enforce our terms and conditions.

6.3. We will keep your information which we use only for newsletters or other marketing until you tell us to stop sending you such messages.

7. To whom do we send or make available your personal information?

7.1. To other people who supply us with a service, e.g. website hosts and businesses which help us send communications or monitor our website and which provide us with e-commerce, online advertising, analytics and other IT services.

7.2. To other users of our service, if you enter personal information into your profile or otherwise include it in a public action on our service.

7.3. To credit reference agencies, regulators and the police and other law enforcement authorities to help deal with fraud and abuse and/or comply with legal requirements.

7.4. To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.

7.5. To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.

8. Do we send your information outside the European Union?

8.1. Your personal information which we collect is stored within the EU and is not transferred to any third countries except as follows.

8.2. Your personal information may be transferred to the US by the following companies certified under the EU-US Privacy Shield Framework, which provides certain safeguards for your personal information: Google (advertising).

8.3. Your personal information may also be transferred outside the EU by Unity which has put certain protection measures in place – see section 9 of Unity’s privacy policy.

9. What rights do you have? 

9.1. If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given (e.g. marketing).

9.2. You may also have the right to object to use of your personal information in certain circumstances.

9.3. If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).

9.4. For more information about your rights, visit the ICO’s website. www.ico.org.uk

10. What about cookies and similar technologies?

10.1. We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary “session” cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit:

www.allaboutcookies.org. Our site’s functionality will be limited if you configure your browser to reject cookies.

10.2. We ourselves place the following types of cookies on our website:

10.3. Companies which provide us with a service may also collect your information

and use “advertising identifiers” on our app. Below is a summary including

where you can go to get more information and to opt out (where possible):

• Unity (analytics and advertising)

- see Unity’s privacy policy including how to opt out from personalised

ads

• Google (advertising):

- how Google uses cookies and other technologies in advertising

including how to opt out of advertising cookies (this explains how ad

personalisation works)

- Google’s use of its partners’ data including how to control

information collected by Google

Type of cookies Purpose

Authentication Identify and authenticate you to help you move easily

through the site

Cookie notice Store your response to our cookie notice

- Google’s privacy policy